Posts Tagged ‘Customer service’

BAX Boots & “Phat Azz” Avatar Enhancement

Friday, October 25th, 2013

This guide should help you fit your Bax Regency Boots over your “L.inc Phat Azz”.  It is strongly recommended that you execute the following steps before you purchase, using the DEMO version of the boots which you can get at the Bax Coen Designs Main Store or the Marketplace. Changing the shape sliders for the legs as described here will not affect the appearance of the worn Phat Azz.

1. Wear your desired version of the “L.inc Phat Azz” with the “*L.inc* Phat Azz Alpha” Mask.
2.  Wear the BAX Regency Boots Base
3.  Wear the Bax Regency (Demo) Boot in the standard size and see how it fits around the thigh, if it is far too small, try the Plus or BBW sizes. If there is a small gap at the top, see step 4.
4.  If there is a small gap at the top of the thigh, go into appearance, legs tab and adjust your leg muscle.  Generally, increasing leg muscle a bit will close the gap.
5.   Take a look at the ankles.  If the the “Phat Azz” leg pokes through or if the ankles seem distorted, go into appearance and adjust your knee angle.  Adjust it up or down in small steps, watching the change at the ankle, until it looks as desired.

If you’re having trouble, feel free to visit the Bax Coen Designs main store and ask a CSR for assistance or register a fitting request at the BAX Service Terminal [Service Wall (next to the desk)].

It will be a pleasure to assist you with fitting of your Bax Prestige Boots to a “L.inc Phat Azz” as well,  (works in most cases) and it’s possible to wear  your BAX Ankle Boots with it too.

Styling  Xaqueline Seda

Photography SerinaJane Loon

Sincerely your
Bax Coen Designs Team

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*NEW* BAX Regency Boots

Friday, August 16th, 2013

Bax Coen’s first and highly anticipated Thigh High Boots!

out now at mainstore & Marketplace!

BAX Regency Boots Feature Facts:

- 100% rigged original Mesh with extra attention put towards having a most realistic bending action at the joints

- Designed for SL Materials with lifelike shine and surface details but also for non-Materials setting in the viewer

- Self-fitting with Collision Bone Deformer – adapts to muscle and body fat changes also – One size fits all standard sizes and more, additional PLUS and BBW sizes also provided

- 7 thrilling colors available

- Foot Fixer and Walk Sounds in the built in scripted Menu accessible by clicking the left Foot/ Leg.

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BAX Regency Boots pre release Information

Wednesday, August 14th, 2013

In regard to the release of the BAX Regency Boots we want to inform you about one of the product features where there has been some debate, concerns and potential problems connected to it.

The current version of BAX Regency Boots utilizes Collision Bone Deforming [ a.k.a Liquid Mesh™ (by Redgrave)] as a convenience to our customers. It is allowing the boots to conform better to the avatar shape and be modified with more avatar shape sliders, including muscle and fat settings. We won’t need more than 3 different sizes to cover most shapes and customers most likely won’t have to change their shape for the Boots to fit.

We are aware of two issues regarding this feature:

a) When using an integrated “Intel HD Graphics 4000″ graphics card on Windows in combination with certain drivers and SL viewers with certain graphics preferences settings, you may experience some glitches with the display of the boots. This graphic card is also known to show problems with other objects and features of SL™. Read about it here.

b) Using the Collision Bone Deforming method is not officially supported by Linden Lab™ which means they will not guarantee that future technical changes to the SL™ viewer won’t affect existing items that use this technique.

In response to these issues we decided to additionally offer the common standard Mesh sizes for the BAX Regency Boots. This will be a free add on/ update provided as soon as they are manufactured, following the initial release.

please Share this with your friends to spread the news quickly.

In hope this was helpful,

Your Bax Coen Designs Team

BAX VIP Group Gift

Sunday, February 10th, 2013

A set of 8 nylon hoop socks matching BAX Foxy Boots Blue, Green, Purple & Red

Now available for pick up in our Main-store location
for “Bax’s Boot Promotion and Updates” VIP Group members
(Permanent Join Fee L$99)

Happy Valentine’s Day!

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WINTER SALE

Friday, February 1st, 2013

Winter blues has no chance at Bax Coen Designs as prices are going down.

All BAX Ankle Boots & BAX Booties
reduced to L$290 = a markdown of L$400!!

Additionally we introduce our new Customer Rewards Program:

All group members (“Bax’s Boot Promotion and Updates Group“) receive 5% store credit for each purchase in the main store (activate your group tag before buying).

Collected Store Credit can be used for any products at Bax Coen Designs main store.

More information about the BAX Customer Rewards Program here.

Designed to make your Legs Famous

Sincerely your
Bax Coen Designs team

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Website/ Blog-

http://baxcoen.com/

Off world-
support@BaxCoen.com
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